Warranty Policy

At Argamji Pets, we are committed to providing our customers with high-quality pet products and accessories. We understand the importance of ensuring that our products meet your expectations and stand the test of time. That's why we offer a comprehensive warranty policy to give you peace of mind when purchasing from us.

1. Warranty Coverage

Our warranty covers all pet products and accessories sold on our website, including but not limited to pet toys, beds, collars, leashes, and feeding accessories. The warranty period begins on the date of purchase and lasts for the following durations:

- Pet toys: 90 days

- Pet beds: 1 year

- Collars and leashes: 1 year

- Feeding accessories: 1 year

2. Warranty Terms and Conditions

Our warranty covers defects in materials and workmanship under normal use and care. The warranty does not cover damage caused by:

- Accidents, misuse, or abuse

- Normal wear and tear

- Unauthorized modifications or repairs

- Improper storage or handling

- Exposure to extreme temperatures or weather conditions

3. Warranty Claims

To make a warranty claim, please follow these steps:

- Contact our customer support team at [email protected] within the warranty period, providing your order number, a description of the issue, and any relevant photos or videos.

- Our team will review your claim and, if approved, provide instructions on how to return the defective product.

- Once we receive the returned product, we will either repair or replace it at our discretion. We will cover the shipping costs for the repaired or replaced product.

4. Exclusions and Limitations

This warranty is only valid for the original purchaser and is non-transferable. Proof of purchase is required for all warranty claims. Argamji Pets reserves the right to refuse warranty claims if the product has been tampered with, altered, or used in a manner inconsistent with its intended purpose.

Please note that our warranty policy does not cover any incidental or consequential damages, such as loss of use, loss of profits, or damage to other property. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

5. Customer Satisfaction

At Argamji Pets, we strive to provide exceptional customer service and support. If you have any questions or concerns about our warranty policy or need assistance with a warranty claim, please do not hesitate to contact our customer support team. We are here to help and ensure that you have a positive experience with our products.

Thank you for choosing Argamji Pets for your pet's needs. We appreciate your business and look forward to serving you and your furry friends for years to come.